Refund Policy

Last Updated: 01/02/2025

1. Returns & Refund Eligibility

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may be eligible for a refund under the following conditions:

• The item must be unused, unworn, and in its original packaging.
• You must request a return within 07 Days days of receiving your order.
• Proof of purchase (order receipt or confirmation email) is required.

2. Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Hygiene products (e.g., undergarments, swimwear) due to health reasons

3. How to Request a Refund

To initiate a return or refund, please follow these steps:

• Contact our support team at sales@squatxclothing.com with your order details.
• We will provide you with return shipping instructions.
• Once we receive and inspect the item, we will notify you about your refund approval.

4. Refund Processing Time

Approved refunds will be processed within 07 Days business days. The amount will be credited to your original payment method.

Note: Refund times may vary depending on your bank or payment provider.

5. Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account or payment method again.
• Contact your bank or payment provider for processing updates.
• If you still need assistance, email us at sales@squatxclothing.com.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at sales@squatxclothing.com

7. Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We recommend using a trackable shipping service or purchasing shipping insurance.

8. Contact Us

We appreciate your trust and support!